Returns & Exchanges

At Stellar Gel™, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy for items in their original, unopened packaging.

1

Initiate Your Request

Contact our support team at [email protected] with your order number and reason for return to receive a Return Authorization (RA) number.

2

Package Your Items

Securely place the unused products in their original packaging, ensuring the RA number is clearly marked on the outside of the box.

3

Ship the Return

Drop off your package at any authorized carrier location; we recommend using a trackable shipping method to ensure safe delivery to our warehouse.

4

Receive Your Refund

Once our quality control team inspects and approves the returned items, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing